Privacy Policy

Last Updated: November 1, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Company refers to Mierack.
  • Service refers to the website and related services operated by us.
  • Personal Data means any information relating to an identified or identifiable individual.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Cookies are small files placed on your device to store browsing data.

2. Collecting and Using Your Personal Data

Types of Data Collected

a. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address
  • Other information necessary to provide the service

b. Usage Data

We collect information automatically when you use our Service, including:

  • Your IP address
  • Browser type and version
  • Pages visited, time and date of visit, and time spent on pages
  • Device type and operating system
  • Unique device identifiers and diagnostic data

If you access the Service from a mobile device, we may also collect:

  • Mobile device model and ID
  • Mobile IP address
  • Mobile operating system and browser type

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to track activity and store certain information.

Cookies can be:

  • Persistent Cookies – remain on your device when you go offline.
  • Session Cookies – deleted when you close your browser.

We use both for purposes such as:

  • Enabling essential site functionality
  • Storing preferences
  • Analyzing site performance and usage

You can control cookie preferences through your browser settings. For more details, please refer to our Cookies Policy.


4. Use of Your Personal Data

We may use your personal data to:

  • Provide and maintain our Service
  • Manage your account
  • Communicate with you (including customer support)
  • Send you updates, offers, or service information
  • Improve website functionality and user experience
  • Prevent fraud and enhance security

5. Sharing Your Personal Data

We may share your information:

  • With service providers to monitor and analyze usage of our Service
  • For business transfers in the event of a merger, acquisition, or asset sale
  • For legal compliance if required by law or government request
  • To protect rights and safety of the Company, our users, or others

6. Data Retention

We retain Personal Data only for as long as necessary for purposes stated in this Privacy Policy. Usage Data is kept for shorter periods unless:

  • Required by law
  • Needed for security improvements
  • Required for dispute resolution

7. Data Transfer

Your information may be transferred and maintained on computers located outside your state, province, or country, where data protection laws may differ. By submitting your data, you consent to such transfers, provided that appropriate safeguards are in place.


8. Security of Your Data

We use commercially acceptable means to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


9. Children’s Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect information from children under 13. If you believe your child has provided us with personal data, please contact us to have it removed.


10. Links to Other Websites

Our Service may contain links to external sites. We are not responsible for the content, privacy policies, or practices of third-party websites. Please review the privacy policies of any site you visit.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last Updated" date. In some cases, we may notify you via email or a notice on our website.


12. Cancellation and Refund Policy

  • Order Cancellation:
  • You may request to cancel your order within 24 hours of purchase, provided the order has not yet been processed or shipped. Once processing or shipping has begun, cancellations may not be possible.
  • Refunds:
  • Eligible refunds will be processed to your original method of payment within 5 to 7 business days after we receive and inspect the returned product (if applicable).
  • Non-Refundable Items/Services:
  • Certain products or services may not be eligible for a refund (e.g., personalized/customized items, digital products, or services already rendered). These will be clearly stated at the time of purchase.
  • Partial Refunds:
  • If only part of the order is returned, the refund will be adjusted accordingly.
  • Dispute Resolution:
  • If you believe you are entitled to a refund not yet processed, please contact us at admin@mierack.com with your order details.


13. Shipping and Delivery Policy

  • Shipping Timeframes:
  • We aim to ship all confirmed orders within mentioned working Date on agreement. Delivery timelines depend on your location and the chosen shipping method.
  • Delivery Responsibility:
  • Once the order has been handed over to the shipping carrier, the Company is not responsible for delays, loss, or damage during transit. However, we will assist you in tracking and resolving such issues with the carrier.
  • Shipping Costs:
  • Shipping fees, if applicable, will be displayed at checkout before finalizing your order. In some cases, promotional offers may cover or reduce shipping costs.
  • International Shipping:
  • International orders may be subject to customs duties, taxes, or import fees charged by your country. These charges are the customer’s responsibility.
  • Delivery Confirmation:
  • A confirmation email with tracking details will be sent once your order has been shipped.


14. Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: admin@mierack.com

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